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Customer Care Escalation

Escalation Level Name Title Work Phone Cell Phone Email
First Level Supervisor On call Supervisor 24X7 N/A 256-689-5409 oncallsupport@deltacom.com
Second Level Vacant Manager      
Third Level John Hendrickson Director, Service Reliability 256-241-4128 256-453-3692 john.hendrickson@deltacom.com
Fourth Level Joe Haines, Sr VP, Service Reliability 256-241-7956 256-452-6774 joseph.haines@deltacom.com


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                   This site provides information for ITC^DeltaCom and its subsidiaries. For investor information concerning ITC^DeltaCom, Inc., including its filings with the Securities and Exchange Commission,
                   please use the "Investors" link above. Copyright © 2010 Deltacom, Inc. All rights reserved.