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Interstate FiberNet,
Inc. (IFN) provides flexible Operator Services for Carriers
on a branded or unbranded (white label) basis. By electing
to add Operator Services through IFN, customers can maximize
the options available to support their end users with a
portfolio of professional telecommunications services. IFN
Operator Services utilizes call centers owned, operated and
located on our SONET-protected fiber optic ring. Our staff
of highly-skilled, US-based, onshore operators and our
automated platform provide the top communications skills and
services that our Carriers desire.
 24 X 7 access to live attendants or our automated platform
Assistance with multiple call types
Collect calls
Calling card
Person-to-person
Third party
Call completion or call delivery to customer network
Customer branding
Competitive unbundled pricing
Comprehensive ongoing operator training and quality
measurement programs
Experienced contact center management team
Multiple
access connectivity (dedicated or switched)
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